Updated on September 10th, 2025
Updated on September 10th, 2025
Privacy policy
Who we are: “Guavy” (“we,” “us,” “our”) provides crypto market insights and alerting through our mobile apps and website.
Who we are: “Guavy” (“we,” “us,” “our”) provides crypto market insights and alerting through our mobile apps and website.
This Privacy policy explains how we collect, use, disclose, and protect information about you when you use Guavy’s apps, website, and related services (the “Services”).
This Privacy policy explains how we collect, use, disclose, and protect information about you when you use Guavy’s apps, website, and related services (the “Services”).
Information we collect
We collect the following information when you use Guavy:
Account & contact info. Name (optional), email, avatar (if provided).
App activity & preferences. Watchlist symbols, alert settings, in-app actions (e.g., taps, views), session timestamps.
Device & usage. IP address, device identifiers, OS and app version, crash logs, diagnostics, and performance metrics.
Notifications. Push tokens (APNs/FCM/Expo) to deliver alerts you opt into.
Purchases & subscriptions. Entitlement status, product identifiers, and metadata via RevenueCat / App Store / Google Play. We do not receive your full payment card details from Apple/Google.
Support & feedback. Messages and attachments you send to our support channels.
We do not collect: bank account credentials, full payment card numbers, or the ability to move your funds.
We collect the following information when you use Guavy:
Account & contact info. Name (optional), email, avatar (if provided).
App activity & preferences. Watchlist symbols, alert settings, in-app actions (e.g., taps, views), session timestamps.
Device & usage. IP address, device identifiers, OS and app version, crash logs, diagnostics, and performance metrics.
Notifications. Push tokens (APNs/FCM/Expo) to deliver alerts you opt into.
Purchases & subscriptions. Entitlement status, product identifiers, and metadata via RevenueCat / App Store / Google Play. We do not receive your full payment card details from Apple/Google.
Support & feedback. Messages and attachments you send to our support channels.
We do not collect: bank account credentials, full payment card numbers, or the ability to move your funds.
How we use your information
We use your information to:
Operate and improve the Services (including personalized alerts and insights).
Maintain security, prevent abuse, and debug issues (e.g., crash analytics).
Communicate with you about features, updates, and support.
Comply with legal obligations and enforce our terms.
If you’re in the EEA/UK, our processing is based on: performance of a contract (to provide the Services), legitimate interests (security, analytics, improvements), consent (push notifications/marketing where required), and legal obligations.
We use your information to:
Operate and improve the Services (including personalized alerts and insights).
Maintain security, prevent abuse, and debug issues (e.g., crash analytics).
Communicate with you about features, updates, and support.
Comply with legal obligations and enforce our terms.
If you’re in the EEA/UK, our processing is based on: performance of a contract (to provide the Services), legitimate interests (security, analytics, improvements), consent (push notifications/marketing where required), and legal obligations.
How we share your information
We do not sell your data. We only share it with:
Service providers (processors): e.g., cloud hosting/database (like Supabase), subscription/billing infrastructure (RevenueCat; Apple/Google in-app purchases), crash/error reporting (e.g., Sentry), and push notification providers (APNs/FCM/Expo). These providers may process data on our behalf under contracts.
Legal & safety: If required by law or to protect rights, safety, and security.
Business transfers: In a merger, acquisition, or asset sale, your information may be transferred under continued protection.
Advertising: We do not run third-party targeted ads in the app. If we use analytics that could be considered “sharing” under California law, we will disclose that and provide a “Do Not Sell or Share” option. Currently, we do not sell or share personal information for cross-context behavioral advertising.
We do not sell your data. We only share it with:
Service providers (processors): e.g., cloud hosting/database (like Supabase), subscription/billing infrastructure (RevenueCat; Apple/Google in-app purchases), crash/error reporting (e.g., Sentry), and push notification providers (APNs/FCM/Expo). These providers may process data on our behalf under contracts.
Legal & safety: If required by law or to protect rights, safety, and security.
Business transfers: In a merger, acquisition, or asset sale, your information may be transferred under continued protection.
Advertising: We do not run third-party targeted ads in the app. If we use analytics that could be considered “sharing” under California law, we will disclose that and provide a “Do Not Sell or Share” option. Currently, we do not sell or share personal information for cross-context behavioral advertising.
Data retention
We keep personal data only as long as necessary to provide the Services and for legitimate business or legal purposes. Typical examples:
Account data: retained while your account is active and then deleted or anonymized within a reasonable period after closure.
Crash/diagnostic logs: commonly 30–180 days.
Backups: retained for limited disaster-recovery windows.
(We can provide more detail upon request.)
We keep personal data only as long as necessary to provide the Services and for legitimate business or legal purposes. Typical examples:
Account data: retained while your account is active and then deleted or anonymized within a reasonable period after closure.
Crash/diagnostic logs: commonly 30–180 days.
Backups: retained for limited disaster-recovery windows.
(We can provide more detail upon request.)
Data security
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest. No method of transmission or storage is 100% secure.
We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest. No method of transmission or storage is 100% secure.
Your rights
Depending on where you live, you may have rights to:
Access, correct, or delete your personal information.
Portability (receive a copy in a structured format).
Object or restrict certain processing.
Withdraw consent (for example, push notifications or marketing).
Opt out of sale/sharing (California; we currently do not sell/share).
Complain to a regulator (e.g., the ICO in the UK, a DPA in the EEA, or the Office of the Privacy Commissioner of Canada).
To exercise your rights, contact us (see “Contact us”). We may need to verify your identity.
Push notifications. You can control alerts through in-app settings or your device settings.
Marketing emails. Use the unsubscribe link or contact us.
Depending on where you live, you may have rights to:
Access, correct, or delete your personal information.
Portability (receive a copy in a structured format).
Object or restrict certain processing.
Withdraw consent (for example, push notifications or marketing).
Opt out of sale/sharing (California; we currently do not sell/share).
Complain to a regulator (e.g., the ICO in the UK, a DPA in the EEA, or the Office of the Privacy Commissioner of Canada).
To exercise your rights, contact us (see “Contact us”). We may need to verify your identity.
Push notifications. You can control alerts through in-app settings or your device settings.
Marketing emails. Use the unsubscribe link or contact us.
Changes to this policy
We may update this policy from time to time. We’ll post the updated version and revise the “Effective date” above. If changes are material, we’ll provide additional notice.
We may update this policy from time to time. We’ll post the updated version and revise the “Effective date” above. If changes are material, we’ll provide additional notice.
Contact us
If you have questions or concerns, please email us at support@guavy.com.
If you have questions or concerns, please email us at support@guavy.com.